Senior Technical Program Manager
Coupa Software (NASDAQ: COUP), a leader in business spend management (BSM), has been certified as a Great Place to Work by the Great Place to Work organization. We deliver Value as a Service by helping our customers maximize their spend under management, achieve significant cost savings and drive profitability. Coupa provides a unified, cloud-based spend management platform that connects hundreds of organizations representing the Americas, EMEA, and APAC with millions of suppliers globally. The Coupa platform provides greater visibility into and control over how companies spend money. Customers small, medium and large have used the Coupa platform to bring billions of dollars in cumulative spend under management. Learn more at www.coupa.com. Read more on the Coupa Blog or follow @Coupa on Twitter.
Do you want to work for Coupa Software, the world's leading provider of cloud-based spend management solutions? Were a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, were building a great company that is laser focused on three core values:
1. Ensure Customer Success Obsessive and unwavering commitment to making customers successful. 2. Focus On Results Relentless focus on delivering results through innovation and a bias for action. 3. Strive For Excellence Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.
Responsibilities:
Responsible for technical project planning, management, and oversight for key initiatives across the whole engineering organization including development and cloud operationsAbility to understand the technical details and drive the projects through all phases from design to implementation and post-implementation monitoring/supportAbility to scale the PMO function by rolling out program frameworks, tooling and automationManages and appropriately escalates: delivery impediments, risks, issues, and changes associated with the product development initiativesFocused on the end goal and ability to define clear success criteria and drive the team to deliver on the sameGuiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices and valuesAssessing the Scrum Maturity of different teams and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organizationBuilding a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solvingFacilitating getting the work done without coercion, assigning, or dictating the workMust be on the ground and understand the details to facilitate discussions, decision making, and conflict resolutionAssisting with internal and external communication, improving transparency, and radiating information
Requirements:
Highly organized, great attention to detail, follow-up and follow-through, prioritizing across multiple concurrent initiatives and shifting demandsMust have demonstrated experience in building highly scalable frameworks and programs to support large engineering initiativesMust have hands-on experience working on complex projects touching various components across applications and stack layersMust have demonstrated skills to effectively balance multiple work streams with correct prioritization and attention to detailExperience on SaaS-based projects and working knowledge of cloud-based softwareMust understand how software gets shipped and all the pieces that need to fall into place with some experience with Jenkins/GitHub etc.Detailed knowledge of Jira workflows and setup administrationAbility to successfully collaborate and work in a truly global team setup across different time zonesIs a self-starter with great attention to detail and follow-through and who is resourceful and adept at managing through chaos to reach a goalExperience with onboarding of new acquisitions/teams and lead discussions on transition and streamlining of tools/practices/workflows is desirable
Qualifications:
8+ total years of being a Technical Program Manager or Technical/Engineering leaderBachelors degree in a technical field preferred. MBA desired.Strong technical skills and excellent organization/prioritization/communication skills Engineering M&A Integration experience will be a plusAt Coupa, we have a strong and innovative team dedicated to improving the spend management processes of todays dynamic businesses. Its our people who make it happen, and we strive to attract and retain the best in every discipline.
We take care of our employees every way we can, with competitive compensation packages, as well as restricted stock units, an Employee Stock Purchase Program (ESPP), comprehensive health benefits for employees and their families, a 401(k) match, a flexible work environment, no limit vacations for exempt employees, non-exempt employees are on an accrual basis for PTO, catered lunchesAnd much more! As part of our dedication to the diversity of our workforce, Coupa is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.
Please be advised, inquiries or resumes from recruiters will not be accepted.
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