Senior Operations Analyst
Coupa Software (NASDAQ: COUP), a leader in business spend management (BSM), has been certified as a Great Place to Work by the Great Place to Work organization. We deliver Value as a Service by helping our customers maximize their spend under management, achieve significant cost savings and drive profitability. Coupa provides a unified, cloud-based spend management platform that connects hundreds of organizations representing the Americas, EMEA, and APAC with millions of suppliers globally. The Coupa platform provides greater visibility into and control over how companies spend money. Customers small, medium and large have used the Coupa platform to bring billions of dollars in cumulative spend under management. Learn more at www.coupa.com. Read more on the Coupa Blog or follow @Coupa on Twitter.
Do you want to work for Coupa Software, the world's leading provider of cloud-based spend management solutions? Were a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, were building a great company that is laser focused on three core values:
1. Ensure Customer Success Obsessive and unwavering commitment to making customers successful. 2. Focus On Results Relentless focus on delivering results through innovation and a bias for action. 3. Strive For Excellence Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.
As the Senior Operations Analyst responsible for partner and alliance management you will be the founding member of a growing operation alliances team that will be supporting all partner payments and overall reconciliation responsibilities. In this role your primary focus will be the consolidation of all partner billing and usage based payment operations ensuring consistent processing and documentation for all current and future agreements. This position will be working with all internal stakeholders currently supporting a partner relationship including future acquisitions and net new engagements. The ideal candidate is someone who has a passion for ensuring accurate and aligned processes, will be able to support multiple internal organizations, and effectively the reporting responsibilities for all third party partners and external customers.
Responsibilities:
Review all current partner billing and rebate agreements ensuring an aligned and documented process for reporting and paymentsStrong partnership with alliance leader to ensure overall operational alignment and clear understanding of future direction and strategic visionBuild and support a global team that will drive day-to-day operations of the newly consolidated organizationActive management of all open POs ensuring adequate funding, review as they approach expiration, and support for synergistic consolidation with existing Coupa agreementsOwn all net new agreements through either acquisition or internal program expansion, supporting new supplier onboarding and respective reportingSupport ad-hoc operations related projects as deemed necessary by supporting Director / operations teamSupport all other internal organizations currently managing partner processes including but not limited to; Travel, Treasury Management, Coupa Pay, Coupa Link, Coupa Advantage and Revenue
Qualifications:
4+ years experience in business operations or financial analysisAbility to think outside the box, with a keen focus on operational efficiency.Experience with standard software tools (Salesforce, Google Suite, CPQ tools, etc.).Highly productive and proactive with minimal oversight.Project management experience in Business Operations a plus.Exceptional analytical and quantitative skills.Ability to communicate effectively between all levels within the organization. Hands-on: willingness to roll up your sleeves on all projects regardless of scope.
At Coupa, we have a strong and innovative team dedicated to improving the spend management processes of todays dynamic businesses. Its our people who make it happen, and we strive to attract and retain the best in every discipline.
We take care of our employees every way we can, with competitive compensation packages, as well as restricted stock units, an Employee Stock Purchase Program (ESPP), comprehensive health benefits for employees and their families, retirement and savings plans with employer match, a flexible work environment, no limit vacations for exempt employees, non-exempt employees are on an accrual basis for PTO, catered lunchesAnd much more!
As part of our dedication to the diversity of our workforce, Coupa is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.
Please be advised, inquiries or resumes from recruiters will not be accepted.
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