New Flows represents a key strategic growth area for Visa, as we expand beyond core consumer card payments (C2B) and into broader money movement flows among individuals, businesses, and governments. The investments that Visa has made over decades in C2B have also provided Visa with the infrastructure, technical capability, brand, expertise, and relationships to tap into money movement between a much broader coupling of counterparties (B2B, B2b, B2C, P2P, G2C, G2B, etc).  The New Flows target market offers more than 185T in potential volume, and growth in New Flows is a Board-level aspiration for the company, with an aggressive net revenue CAGR forecast of twenty-five percent over the next five years.

The New Flows Sales Excellence Senior Director will be focused on supporting global and regional sales teams for the New Flows organization across our Visa Business Solutions, Visa Direct, and Visa Government Solutions segments.   Reporting to the head of New Flows Commercial Operations, the Sales Excellence Senior Director will be joining a high growth part of the business focused on driving revenue beyond the consumer card business.   This role with their team will focus on the following:

Responsibilities:

• Support establishment of a new sales operating model across the New Payment Flow organization. Working closely with the leadership teams across the organization to define and implement a global sales operating model

• Evolve global Sales Enablement GTM tools to enable New Flows revenue growth including:

  • Training and knowledge management materials for client-facing teams

  • Updated, impactful marketing and sales collateral detailing commercial value proposition from the client’s perspective

  • Engagement model for subject matter experts to provide support to sales teams when required

  • Account and territory planning, including pipeline management and stakeholder mapping

  • Visa’s IDDEA sales methodology adoption

• Deliver robust opportunity and revenue pipelines for use at all levels of the Business Unit, mapped to regional pipelines and priorities

• Identify, develop, and syndicate sales best practices across the global and regional sales teams

• Leading and driving adoption across New Flows sales tools including but not limited to CRM platforms, Knowledge Management, sales methodology and supporting artifacts to drive productivity, transparency, and acceleration across sales journeys

• Establish and implement roadmap for sales effectiveness focused on customer lifecycle, account planning, sales journeys, tools, processes, and business planning

• Conduct comprehensive reviews to make recommendations on initiatives that will improve sales productivity

• Lead and establish sales discipline across New Flows sales pipeline and client reviews across all business units

• Establish an ongoing communication cadence with leadership team and regularly share results and learning to drive accountability across global and regional New Flows sales teams

Travel Requirements:

• Limited travel required for this role, but flexibility in working hours is required to accommodate regular engagement across multiple time zones.

Flexible Work Arrangement:

• This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.