Cyber Security Engineering - Network Security Operations department provides operational support for inline cyber security defenses including firewalls, proxies and DDOS appliances as well as integration of those platforms as required. The successful candidate will be responsible for solving complex problems and taking a broad perspective to identify innovative solutions. This role serves as a technical/functional specialist and requires a high-level proficiency in networking and network security disciplines.

Essential Functions

• Day-to-day support and administration of network firewalls, internet proxies and DDOS mitigation systems in a global, highly complex and fast evolving network
• Provide technical coordination and serve as escalation point for complex technical issues
• Mentor junior team members, develop departmental procedures and best practices standards
• Provide recommendations to management team to increase effectiveness of organization and technology solutions
• Perform troubleshooting to resolve and identify root cause of production issues in the shortest possible timeframe
• Implement product upgrades, patches and capacity expansions
• Update firewall rules/policies to meet security requirements, creating and supporting rules design via systems automation. To include optimization, ownership, expiry and certification, across multiple vendor platforms
• Coordinate with the Security Review team and application owners to define new global rules and rules design decisions
• Take implementation accountability and ownership of assigned project tasks and ensure all objectives meet stringent operational guidelines
• Ensure compliance with defined security requirements. Remediate compliance issues the defined objectives
• Ensure timely and accurate reporting and updates for incident, request, change management, and network/firewall assurance programs
• Provide technical support for activities that improve the security posture of Visa’s networks
• Assist in proof-of-concept phase to deployment, and manage operational acceptance criteria for sustained engineering support for multiple security tools
• Work closely with other network, systems, and security teams within Visa, maintaining up to the minute information about the underlying network, security, and systems to make sure the security tool deployments are operating effectively
• Work with the Cyber Security division to ensure solutions deployed meet Visa Security Requirements and provide technical assistance for investigation and analysis of security alerts
• Collaborate with all internal and 3rd party security and audit teams to implement security controls that protect the Visa brand from real or potential security issues
• Work with vendors to establish product recommendations, configuration, implementation and problem management
• Build systems to automate deployment, configuration, and reduce human error for repeatable and well understood tasks
• Provide recommendations to management team to increase effectiveness of organization and technology solutions
• Develop processes and procedures that follow best practices, for use by the Network Security Operations team and third parties in the management of network environments
• Develop and position solutions and work with stakeholders to create a roadmap to effectively gain buy-in from all stakeholders
• Build and maintain relationships with global and virtual teams and third parties
• Some weekend work and participation in on-call rotation as part of global team is required
• Ability to travel is required, at times up to 10%