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Job Title: Implementation Consultant
Company Name: Visa
Location: Ashburn, VA
Position Type: Full Time
Post Date: 06/29/2022
Expire Date: 09/11/2022
Job Categories: Other
Job Description
Implementation Consultant

Global Client Support Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting.

Job Scope

This is an individual contributor role responsible for solving complex problems and taking a broad perspective to identify solutions for new Visa digital initiatives. This role serves as a technical/functional specialist in the digital and mobile space and works independently with guidance only in the most complex situations.

Responsibilities

  • Lead project management onboarding activities for DPS mobile and other digital initiatives for Visa client institutions and processors to ensure client and internal expectations are exceeded.
  • Coordinate directly with clients to understand set up requirements and facilitate new mobile app or digital product installations with a high degree of excellence.
  • Report client project accomplishments and deliverables to management on a regular basis.
  • Manage non-routine, complex processing and change requests, as well as short term tactical and strategic client initiatives.
  • Act as the Project Lead for various initiatives - both internal and external - using Project Management best practices and skills.
  • Proactively identify operational opportunities to increase service quality or efficiency.
  • Build and enhance positive working relationships with key Visa client institutions, processors and internal stakeholders.
  • Prepare and maintain detailed project plans, status reports, and issues logs.
  • Represent client system and operational requirements to internal Visa organizations.
  • Responsible for own work flow assignments and must be able to take the initiative to resolve problems and meet deadlines.
  • Coordinate internal Visa resources to ensure delivery on commitments.
  • Create, update and enhance internal support documents to assist internal and external stakeholders. 

Colorado Salary Statement - This position has a minimum base salary of insert minimum salary amount and a midpoint base salary of insert midpoint of salary range. The base pay may vary depending on job-related knowledge, skills, and experience. In addition, this position is eligible for annual bonus and equity.

Flex Work Arrangement - Hybrid Position - This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

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Contact Information
Company Name: Visa
Website:https://jobs.smartrecruiters.com/Visa/743999834070164
Company Description:

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